The important thing is, the issue is at least partially fixed, and it's enough to make the Teams vs. If you're curious, you can find a full rundown in Rahman's Medium post. The cause of the issue is rather complicated and technical, but it basically stems from the way the app and the OS 'talk' to each other. Users are advised to remain signed in until they've nabbed the Microsoft update.

If you have the Teams app installed but aren't signed in, first uninstall and re-install it, and then sign in. 4, according to Google - there's also a relatively easy workaround for those who, for whatever reason, can't get their app updated. While the Teams update is already live to address the issue on the Microsoft side - an Android update is also coming on Jan.

Microsoft Teams lets 300 users video chat for 24 hours But the connection never happens, and the the call never shows up in a call log. The phone says there's an active call and it even rings once. When you call 911 on a phone impacted by the issue, it seems to go through. That results in what Google described as an 'unintended interaction' between the app and the operating system, which leads to the blocked emergency calls.įor those who are affected by it, it's not the most obvious glitch to detect. 'According to Google’s investigation, the issue can occur when the user has the Microsoft Teams app installed but not logged in,' Rahman wrote. The issue was was first spotlighted a couple weeks ago in a Reddit post, and then examined and summed up in a subsequent Medium post penned by former XDA-Developers editor-in-chief Mishaal Rahman (h/t Android Police). You could be saving a life.Ī strange confluence of bugs impacting Microsoft Teams and the Android operating system as a whole has put 911 calls placed from Android phones (OS version 10 or later) at risk of being blocked.

Android users, go check the Google Play store for an update if you've got the Microsoft Teams app installed.

How to update microsoft teams app